- Ingenico ePayments / Ogone platform
- Ingenico ePayments / GlobalCollect platform
Planning and Procurement:
For the past three years, I have been the Master Scheduler at Ingenico, responsible for reviewing and uploading the sales forecast. The acquisition of new payment terminals needs careful consideration of revenue, freight and inventory. I also plan the production area to make sure that the head count is in-line with capacity requirements.
I do love it when a plan comes together; I enjoy being involved from the start (submitting a forecast) right through to the purchase, ensuring that the planning and organisation is done well. I work closely with other departments to ensure that as a team we meet our commitments.
Working at Ingenico is very fast paced; there is a lot that you can learn and get involved with. My time here has allowed me to learn how a business works and all the different cogs that need to fit together to make things happen.
During the fifteen years that I have worked with Ingenico, I have held a variety of roles and am now responsible for all areas with the customisation and production area. Moving through different jobs has been very rewarding, there are lots of people who will support and guide you.I have learnt to listen to others, how to manage my team and have confidence to deal with challenging situations.
Every day presents different challenges as a supervisor and my day will start with a meeting of the production area to discuss workload, the priorities for that day and to pass on important information. I also consider the previous days output and any issues we experienced.
We have been working together recently to implement the 5S discipline (Sort, Set In Order, Shine, Standardise, Sustain) which has been a great success. This is all down to the team, they work well together and support each other. I feel proud of the team we have.
I have worked for Ingenico since 2004 where I manage the Warehouse & Distribution Centre. A typical day for me starts with a tour of the warehouse to touch base with the team, check how work is progressing and identify any issues that need attention. A key task is to make sure that colleagues are assigned to the right activities to complete the daily workload.
Managers are only as good as the people that work for them and I am very fortunate to have a great team. Supported through in house training, they have the flexibility to cover all areas of the department’s functions. We work hard together to ensure all our customers will get their new terminals the next day and take great satisfaction in achieving our goals.