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WEBINAR: The omnichannel journey


On 1st July 2020 at 2pm BST, Ingenico Enterprise Retail hosted its latest webinar on how payments can enhance the shopping experience for both the consumer and the retailer. The session delved into the challenges faced by retailers as consumers today expect the retail experience to be seamless across every channel, whether that’s in-store or online, on mobile or desktop, or whether they’re paying with digital wallets, cards, or alternative payment methods (APMs). Which means it’s increasingly important for merchants to address this to provide a good shopping experience and maintain customer loyalty.

Lee Jones, Director of Sales and Business Development at Ingenico Enterprise Retail offered his expert insight during the session, exploring the key role payments play in retail.


Lee Jones - Director of Sales and Business Development / Ingenico Enterprise Retail

Lee is the commercial leader for Ingenico Enterprise Retail in Northern Europe. Lee and his team have an unparalleled track record of helping organisations deliver a reliable, secure and fuss free checkout experience.

Having held a variety of leadership roles with market leading technology companies over a 20-year period, Lee is passionate about driving solutions that deliver real value to his customers.  

Leading Ingenico into new markets, where the introduction of cashless payments is just starting to emerge, while supporting existing customers in their ambition to meet and exceed shopper expectations is something which highly interests Lee. Lee is proud of the trust customers have placed with Ingenico and his team. Being able to help organisations reduce the cost, complexity and burden of PCI while assuring their revenues and enabling them to increase their customer satisfaction scores is at the heart of the Ingenico Enterprise Retail strategy.