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Worldline @ ePay Summit

Worldline explores what it takes to be the market leading merchant payment provider in the ‘new normal’

Worldline panel discussion @ ePay Summit 2021

Worldline [Euronext: WLN], the European leader in the payments and transactional services industry, explored the influences that COVID-19 has had on merchants during a live session at ePay Summit, ‘What does it take to be the leading merchant payment provider in an era of “new normal”?’

As the COVID-19 pandemic hit and forced offline merchants to either close for good or switch to eCommerce trade, they had to adopt strategies in order to maintain their customers. Merchants that are new to eCommerce trade are not used to shoppers emptying their baskets with one click if they encounter any friction and therefore it is crucial that merchants adapt and adopt new approaches to operating online.

During the hour-long live session, speakers discussed the benefits of a merchant and provider collaboration and how payment service providers can build a strategy which nurtures the launches of added values offerings for corporates, SMEs and consumers. Guests also highlighted ways in which merchants are able to tackle big data security breaches.

Lee Jones, Managing Director (GSV) of Northern Europe at Worldline Global joined the panel, including Houssem Assadi, CEO and co-founder of Deja Mobile, Andrea Dunlop, Managing Director at The Access Group, Christos Ttiniozou, Director of i-Spiral and Neil Smith, Head of Partnerships – EMEA at Forter. The discussion was moderated by Rogier Rouppe van der Voort, COO at PCN.

ePay Summit

Discover the recording of the session below:

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To learn more about our payment solutions for large merchants, visit: www.ingenico.co.uk/omnichannel