- Ingenico ePayments / Ogone platform
- Ingenico ePayments / GlobalCollect platform
A few months ago, I was walking past my local curry house when I saw that their neon sign was on the blink. It made me smile: now that, I thought, is some serious targeted marketing. Not only do they recognise that my name is Ian, but also that it’s late so I’m probably hungry... and they have created a whole new cuisine just for me! If only all small merchants had marketing that was as focused as that.
Cash payments have been in decline over the past decade, with contactless payment becoming the popular choice thanks to the convenience of a simple tap. This efficiency benefits both merchants and consumers, and since the COVID pandemic swept over the globe, the crash of cash has accelerated with most consumers seeing contactless as the ideal, ‘germ-free’ solution to the unsanitary business of passing change from one sweaty palm to another.
The role of terminal estate management has transformed from its original genesis to offer much wider and richer functionality. In this article, Simon Fairbairn examines the standout areas of improvement; those that improve the health of the terminal, those that enable better security, and those that enable the provision of greater value.
Down and out in London… and Brussels. For almost 2 years now, wherever I go, I have been using an NFC-enabled payments ring for all my low value card purchases. Swooshing my way through the London Underground without needing an oyster or debit card is as satisfying today as it was on my very first go. Now that I reflect on my experience, it has occurred to me that only once in maybe 1,500 transactions, did anyone ever challenge me as to whether it was a legitimate method of payment.
How can ecosystems in payment technology surface the power and value found in the use of APIs to enrich the merchant offer and customer experience? From enabling alternative payment systems driven by QR codes to digital receipting that reduces environmental waste, joined up services driven by APIs are everywhere.
New technologies usually crush existing ones; the metal tool supplanted the stone axe, the video tape fell to the DVD, then Blu-Ray and now streaming services. Does the use of COTS devices for payment ring the imminent death knell for the dedicated payment terminal?