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WEBINAR: Self-service - the next generation

Ingenico webinar on the future of payment in the unattended market

February 2021

In the digital era, self-reliant and empowered shoppers believe that self-service is a time-saver. They also see cashless and contactless as a faster and safer way to pay.

In this webinar on the future of the Unattended market, Ingenico explored the latest trends and looked at why it has become such an important area of growth and development.

Eddie Black, Solutions and New Product Introduction Manager, and Vincent Bernard, Self-Service Senior Product Owner, shared their expert insights and considered the influence of the pandemic on consumer behaviour, as well as discussing new use cases and the resulting impact on payment acceptance. The webinar included all the latest innovations in self-service payment from Ingenico to help improve customer experience.

Listed below are are downloadable product datasheets, as well as a recording of the webinar. If you would like more information on this topic, please contact Sarah Lawrence.

Watch the recording of the webinar:

Vincent Bernard
Vincent Bernard

Speakers at the event were:

Vincent Bernard, Self-Service Senior Product Owner / Terminal Solutions and Services GBL

With 32 years of experience in the self-service industry, both with terminal integrators and payment system providers, Vincent has held senior positions in a variety of companies dedicated to the design and provision of self-service systems for retail, transport, telecom operators and banking.

Since 2014, Vincent has been responsible for self-service payment solutions in all of Worldline’s regions and the renewal of unattended terminal portfolios.

Eddie Black
Eddie Black

Eddie Black, Solutions Manager and New Product Introduction Manager / Terminal Solutions and Services GBL

Eddie’s expertise lies in all aspects of hardware solution delivery. He also has extensive experience in delivering PIN entry device software in multi lane retail environments.

With 35 years’ experience in the payments industry, Eddie is focused on delivering solutions that provide value to customers.